Privacy Policy

1. Introduction

At Visagiste Artistry ('we,' 'us,' or 'our'), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and store your personal information when you visit our website (visagisteartistry.com) or use our services.

Please read this privacy policy carefully to understand our practices regarding your personal data and how we will treat it. By using our website or services, you acknowledge that you have read and understood this privacy policy.

2. Information We Collect

We may collect different types of information from and about you, including:

2.1 Personal Information You Provide to Us

• Contact information (such as name, email address, phone number, and postal address)
• Appointment and booking information
• Information provided when completing forms on our website (including our contact form)
• Information provided when subscribing to our newsletter
• Payment information (note that payment card details are processed securely by our payment processors)
• Communication records between you and us
• Photographs taken during makeup sessions (with your consent)

2.2 Information We Collect Automatically

• Usage data (such as pages visited, time spent on pages, clicks, etc.)
• IP address and browser information
• Device information (such as device type, operating system, etc.)
• Location data (general location based on IP address)
• Cookies and similar tracking technologies (see our Cookie Policy section)

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To process and fulfill your bookings and appointments
• To communicate with you about our services, appointments, and promotions
• To respond to your inquiries and provide customer support
• To send you marketing communications (with your consent)
• To improve our website and services
• To ensure the security of our website and protect against fraud
• To comply with legal obligations
• To create and maintain a portfolio of our work (with your consent)

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Contract: When processing is necessary for the performance of a contract with you (such as when you book our services)
• Consent: When you have given us your consent to process your data for specific purposes (such as marketing communications)
• Legitimate Interests: When processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms
• Legal Obligation: When processing is necessary for compliance with our legal obligations

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us recognize you and remember certain information about your visit.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
• Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may impact your user experience and parts of our website may no longer be fully accessible.

6. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors and service providers who perform services on our behalf (such as payment processors, website hosting providers, and email service providers)
• Professional Advisors: Including lawyers, accountants, and insurers who provide consultancy, legal, insurance, and accounting services
• Business Partners: For example, photographers or venue managers when required for coordinating services
• Law Enforcement and Regulatory Bodies: When required by law, court order, or governmental authority

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. Data Security

We have implemented appropriate security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

While we use commercially reasonable efforts to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

9. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal information
• Rectification: The right to request that we correct inaccurate or incomplete information about you
• Erasure: The right to request that we delete your personal information in certain circumstances
• Restriction: The right to request that we restrict the processing of your information in certain circumstances
• Data Portability: The right to request that we transfer your personal information to you or to a third party
• Objection: The right to object to our processing of your personal information
• Withdraw Consent: The right to withdraw your consent at any time where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the details provided in the 'Contact Us' section below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

12. Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at: